For me the worst thing about a complaint would be the feeling that someone was aggrieved or felt injured or upset by something I’d done, but going through the Fitness to Practise process would come a close second, and some osteopaths are truly hollowed out by the experience. It is something to avoid as much…
I somehow deleted my photo of Osteopathy House, so here is the Tower of London instead, which is not far down the road. A Brand New Council This was the first meeting of the new, more streamlined Council. A few faces were missing, and a few were new. I had been looking forward to showing…
I turned up panic-stricken with my six year old son in A and E a little while ago. He was having proper breathing difficulties. I drove him through the busy town centre promising him anything from trips to the fair to “crisps later” to try to keep him happy and calm as he periodically struggled…
(as continued – for Part 1 please go here) Consent, consent, consent. It was not even mentioned when I was an undergraduate, but it’s all the rage these days. I know we need it. But what does it mean? At COPA in June of this year, I made my way to a talk entitled An…
Insights from iO’s Georgina Leelodharry at COPA I feel better about the prospect of a complaint today than I did 6 weeks ago, and the reason is that I attended a talk on consent by iO’s Georgina Leelodharry. Her job title is Head of Membership Services, but she spends most of her time talking about complaints…
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Reflections from a PT.
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